 Bretons and Celtics Products |
Practical guide |
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1. Acceptance of the conditions
The customer recognizes to have acquainted, at the time of the signing of command(order), particular conditions of sale expressed on this screen and expressly declares to accept them without reserve.
The present general conditions of sale govern the contractual relations between Celtitudes and his(her) customer, both parts(parties) accepting them without reserve.
These general conditions of sale will prevail on quite other
They are applicable in metropolitan France.
2. Produced photos illustrating products do not enter the contractual field.
If errors got, there on any account, the responsibility of Celtitudes cannot be engaged(started).
The majority of products proposed to his(her) customers by Celtitudes are available in our warehouse.
3. Command(order) Celtitudes confirm the acceptance of its command(order) to the customer at the e-mail address which this one will have communicated.
The sale will be concluded only as from the confirmation of the command(order).
Celtitudes reserves the right to cancel any command(order) of a customer with whom would exist a dispute concerning the payment of a previous command(order).
Furthermore, Celtitudes reserves the right to cancel any command(order) coming from a customer who could not justif
4. Delivery
The delivery will be made by our carriers in Metropolitan France, and abroad.
The delivery is made in the time slot foreseen(planned) with the customer by the direct discount(delivery) of the product for the announced addressee, is in case of absence, to another person authorized by the customer.
The possible delays do not give the right to the buyer to demand damages.
In the cases of a technical product, the customer will particularly watch to verify the good functioning of the delivered device, to read the note of employment(use) which is supplied to him(her).
In case of visible defects, the buyer benefits from the right(law) of return in the conditions foreseen(planned) in this document.
The war, the riot, the fire, the strikes, the accidents and the im are considered as case of force majeure unloading(unburdening) the salesman of its obligation(bond) to deliver,
The goods always travel at the risks and the dangers of the addressee.
Always verify your parcel in the arrival.
You have a period(delay) of 48 hours(am) to make possible reserves with the carrier in case of missing or with the degradation.
For the products of a value superior to 500 €, the maximum period(delay) of delivery is of 3 months.
For reasons of availability, a command(order) can be delivered several times to the customer there.
The customer settles(adjusts) while a single delivery.
If the customer wishes 2 places of delivery, he(it) crosses(spends) 2 commands(orders), with the bound(connected) expenses of delivery.
5. Retraction You have 7 days (as from the reception of articles) to be made an opinion.
In case of exchange or refund(repayment), send back(dismiss) the new article in its original packing, intact, accompanied with all the possible accessories, the notes of employment(use) and documentations at the following address Celtitudes, 4 impasse(dead end) Aimé Bonpland, 56 880 Ploeren.
In case of exercise of the right(law) of retraction, Celtitudes is held the refund(repayment) of the sums paid(poured) by customer, free of charge, with the exception of the expenses of return
The refund(repayment) is due for a maximum period(delay) of 45 days.
6. Price(prize,prices,prizes) The price(prize) is expressed in euro.
The price(prize) indicated on product sheets does not include the transport.
The price(prize) indicated in the confirmation of command(order) is the definitive price(prize), expressed inclusive of all taxes and including the VAT.
This price(prize) includes the price(prize) of products, the costs of handling, packaging and preservation(conservation) of products, the costs of transport and starting.
7. Payment The price(prize) charged to the customer is the price(prize) indicated on the confirmation of command(order) sent by Celtitudes.
The price(prize) of products is payable in cash in the daytime of the actual command(order).
The payment is made:
- On-line: by means of the system of coded payment of Celtitudes.
- By telephone: in 02 97 40 73 19.
- by mail: check, bank card carrying(wearing) the abbreviation CB, or mandate.
The command(order) validated by the customer will be considered actual only when the centres of banking payment concerned will have given their agreement.
In case of refusal of the said centre, the command(order) will automatically be cancelled and the customer prevented(warned) by e-mail.
Besides, Celtitudes reserves the right to refuse any command(order) of a customer with whom would exist a dispute.
8. Disputes The present contract is subjected to the French law.
Celtitudes cannot be considered as person in charge of the damages of all kinds, so material as immaterial or physical, who could result from a bad functioning or from a misuse of the marketed products.
It's the same for the possible modifications of products resulting from manufacturers.
The responsibility of Celtitudes will be limited, in any case, to the amount of the command(order) and would not know how to be questioned For simple errors or omissions which would have been able to remain in spite of all the precautions taken in the presentation(display) of products.
In case of difficulties in the application of the present contract, the buyer has the possibility, before any action(share) in justice, of looking for an amicable solution notably with the help(assistant):
- Of a professional association of the branch
- of consumers' association
- or of quite other advice(council) of its choice
It is called back(reminded) that the search(research) for the amicable solution does not interrupt the " brief period(delay) " of the legal guarantee, nor the duration of the contractual guarantee.
It is called back(reminded) that as a general rule and subject to the appreciation of the Courts, the respect for the capacities(measures) of the present contract relative to the contractual guarantee supposes:
- That the buyer honors his financial commitments to the salesman
- That the buyer uses the device in a normal way - that for the operations requiring a high professional skill no unapproved third(third party) by the salesman or the builder(manufacturer) intervenes for the repair on the device (except in case of force majeure) The complaints or the contestings will always be received with an attentive benevolence, a good faith being always presumed at the one who makes the effort to expose(explain) his situations.
In case of dispute, the customer will address by priority the company to obtain an amicable solution.
In defect, the Commercial court of Gates is only competent, whatever the place of delivery and the method of payment accepted.
9. Guaranteed In any hypothesis, the customer benefits from the legal guarantee of eviction and from the latent defects (Art. 1625 and following ones of the Civil code).
On condition that the buyer gave evidence of the hidden defect, the salesman legally has to repair all the consequences (art 1641 and following ones of the civil code); if the buyer addresses the courts, he has to make him(it) for the " brief period(delay) " as from the discovery of the hidden defect (art. 1648 of the civil code).
You can contact customer services: from 8 am till 5:30 pm every day except Saturday and Sunday.
- by telephone in 02 97 40 73 19
- by e-mail in celtitudes@orange.fr guarantees do not cover:
- The replacement of the expendable details(rooms) - the breakdowns concerned to accessories - the breakdowns resulting from details(rooms) not corresponding to those recommended by the S.A.V. of the mark(brand) of the device.
The defects and their consequences are also excluded, owed:
- In the intervention of an unapproved repairer by the mark(brand) - in the non compliance with the instructions indicated in the notes of use and interview(maintenance) of the builder(manufacturer) - to any error of manipulation as well as to the lack of interview(maintenance) of the device - In a use not corresponding to the custom(usage) for which the product is intended and, notably a use in professional purposes, or collective - to any cause of outside origin.
10. Legal information The piece of information of the name specific information collected for the purposes of the sale at distance is compulsory, this information being indispensable for the treatment and the routing of the commands(orders), the issuing of invoices and the guarantees.
The defect of piece of information pulls(entails) the not validation of the command(order).
According to the law " Computing and Liberties ", the treatment of the name specific information relative to the customers was the object of a statement(declaration) with the National Committee(Commission) of the Computing and with the Liberties (CNIL).
The customer has (article 34 of the law of January 6th, 1978) a right of access, modification, rectification and abolition(deletion) of the data which concern him(it), which he can exercise with Celtitudes. Minors(miners): By virtue of the prescription N 59-107 of January 7th, 1959 and of the law N 74-631 of July 5th, 1974, the sale of alcohol to minors(miners) of less than 16 years is forbidden.
Every person commanding(ordering) some alcohol Celtitudes thus makes a commitment be over 16 years in the date of the command(order).
11. Confidentiality of the data of the customer The address of the customer is useful at the time of the command(order) to send him(her) its invoice and its command(order) for the periods(delays).
The telephone number of the customer allows the deliverers and in customer services of Celtitudes to contact the customer for the follow-up of its command(order).
The e-mail address of the customer allows Celtitudes to confirm the commands(orders) of the customer, as well as all the answers which would be given to the telephone by customer services.
The banking information of the customer (number of bank card, dates validity) is coded by the system SSL. They are inaccessible by a third(third party).
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